Lorraine Merritt, Claims Manager



College of the Canyons University
Associate in Science, Business Administration

Professional Experience

Claims Resource Management, Inc. (CRMI)  2001-Present

Claims Manager.  Work directly with President and Vice President to ensure client compliance on accounts. Audit files and counsel adjusters throughout claims process to ensure proper time management and claims handling. Supervise additional insured portion of construction defect book. Investigate and adjust claims including auto liability, general liability, bodily injury and property damage.

Professional Development

CLM - Claims College - Faculty
CLM - Certified Claims Professional in Construction
CLM - Advanced Claims Professional

Professional Education

School of Paralegal Studies
Customer Service Representative Course
Office Skills Procedures

Insurance Adjuster Licenses

Arizona - License Number 937446
California - License Number 2J00721
Florida - License Number W271113
Nevada - License Number 630682