Sheila Confer, Vice President

Education

Ventura College 1981-1983

Professional Experience

Claims Resource Management, Inc. 2003-Present

Vice President.  Work directly with President to ensure client compliance on accounts.  Audit files and counsel adjusters throughout claims process to ensure proper time management and claims handling. Investigate and  adjust  claims including  auto  liability, general  liability, bodily injury  and  property damage.  Coordination and management of special complex projects for various clients.  Coverage and liability   analysis,   litigation   management,   attendance   at   Mediation   and   MSC,   and   settlement negotiations.   Supervise  staff claims handling  including  construction  defect,  auto  liability,  general liability, bodily injury and property damage.

Allied Signal PacAero 1990-1999

Senior Sales Manager; Acting Operations Leader; Manager, Military Support; Senior Sales
Representative, Military; Sales Representative, General.

Allan Aircraft Supply Company 1985-1990

Sales Representative; Expediter.

Professional Education

The Supervisors Workshop – Dun & Bradstreet
How to Supervise People - Fred Pryor
How to Give Exceptional Customer Service - CareerTrack
Leadership & Supervisory Skills for Women – Rockhurst College
How to Communicate with Confidence, Clarity and Credibility – Rockhurst College
World Trade Export Regulations – AlliedSignal
Total Quality Management - AlliedSignal