Cerritos College, Norwalk, CA
Associate of Arts, Social and Behavioral Science
Claims Resource Management, Inc. 2022-Present
Claims Analyst. Investigate and adjust construction defect, general liability, bodily injury, property damage, premises liability and products liability claims. Attend mediations and mandatory settlement conferences.
Premier Claims Management, LLC 2021 - 2022
Claims Representative. Investigated and adjusted claims
Collabera (Optum Financial) 2020 - 2021
Claims Examiner. Processed a large volume of medical claims within a designated authority level based upon well-established criteria for payment or denial.
Allstate 2014 - 2019
Total Loss Claims Specialist II. Investigated and adjusted total loss claims while adhering to company and insurance industry guidelines.
Allstate 2014 - 2019
Claims Service Specialist. Assisted customers with the claim filing and handling process. Managed asset recoveries for claims including salvage and subrogation.