Susanne O'Keefe, Corporate Secretary

Professional Experience

Claims Resource Management, Inc. 1994-Present

Claims Analyst. Investigation and adjustment of claims including auto liability, general liability, bodily injury, property damage and Workers’
Compensation. Deductible, self-insured retention, and indemnity and defense contribution collection. Executive Assistant.

David Briggs, CPA 1992-1994

Office Administrator. Executive Assistant.

K&M Company 1987-1992

Accounting Administrator to the Controller.

Schick Laboratories 1985-1987

Accounting Administrator to the Controller.

Professional Education

The Institutes, formerly Insurance Institute of America:
Insurance 21
Insurance 22
Insurance 23
Associate in Claims - 33

Professional Designation

Certificate in General Insurance