Taylor Kruse, Claims Analyst



Pepperdine University, Malibu, California 1998

Bachelor of Science, Business Management

Professional Experience

Claims Resource Management, Inc. 2019-Current

Claims Analyst.  Handle construction defect claims for subcontractor insureds and professional liability claims through resolution, including coverage and liability analysis, litigation management, attendance at mediation and MSC, and settlement negotiations.

BNSF Railway Company 2010 - 2019

Senior Claim Representative.   Handled minor and major accident, employee personal injury catastrophic injury, fatality and property damage claims, from investigation to settlement.

Railway Claims Services, Inc. 2002 - 2010

Assistant Operations Manager.  Supervised claims management services of 75 claims managers nationwide. Provided claims services, including risk management and claim investigation. Managed litigation. Participated in set-up and management of internal Disaster Claims Management Program.

Claims Manager. Handled investigation, management and training of general liability and property damage claims nationwide.

Farmers Insurance Company 2001 - 2002

Casualty Adjuster.

Union Pacific Railroad Company 1994 - 2001

Claims Representative-Claims Operations.